FT Secretary/Receptionist – CAV, Taos

Posted on 02. Jun, 2017 by in Jobs

JOB TITLE:                Secretary/Receptionist

REPORTS TO:           Client Systems Manager  

HOURS:                     40 Hours per week

SALARY:                   $11 – $13 + Benefits

SCOPE OF POSITION:        Responsible for greeting people who enter the building with or without an appointment, determine their business and refer to correct staff person. Handling incoming phone calls, including hotline calls during the day, and refers crisis cases and calls to appropriate staff.


  1. Answers phones and directs calls to staff.
  2. Responsible for typing correspondence.
  3. Answer hotline (8am – 5pm) and directs calls to staff.
  4. Communicate with clients when they come in and direct them to the proper staff person.
  5. Handle in coming calls for shelter clients and relay messages to shelter staff and clients when necessary.
  6. Screens calls for Executive Director and HR/Operations Manager.
  7. Make reminder phone calls to board members regarding Board Meetings, committee meetings and miscellaneous projects.
  8. Maintains the telephone answering machine greeting (change as necessary).
  9. Handles in-coming and out-going mail.
  10. Provide clerical assistance to supervisors as needed.
  11. Send out Inter-Agency survey, make reminder calls re: survey and type up results.
  12. Maintain supply of printed handouts and xeroxing at reception area and copy room.
  13. Maintain office supplies and place orders twice a month.
  14. Maintains inventory and purchases supplies for the break room closet (plates, napkins, cups, plastic ware and etc.)
  15. Ensures the reception area, copier room and supply closet are neat, clean and welcoming.
  16. Train volunteers/staff on front desk procedures when covering the front desk.
  17. Check out the tables and chairs from the classroom to only staff.
  18. Run errands for CAV as needed.
  19. Assist staff with xeroxing flyers and brochures.
  20. Assist shelter staff with bilingual clients.
  21. Participate in trainings requested by Client Systems Manager and Executive Director.
  22. Maintains that the security alarm system of buildings is operating at all times.
  23. Calls and makes arrangement for car rentals for staff as needed.
  24. Participate in all staff meetings and other meetings requested by Client Systems Manager and Executive Director.
  25. Prepares Staff Meeting agendas and take minutes of the meetings.
  26. Prepares the staff anniversary gifts and gives them out at the Staff Meetings.
  27. Sends out birthday and sympathy cards to Board members, staff and individuals associated with agency.
  28. Assists HR/Operations Manager with scheduling of Supervisor’s meeting out of the agency.
  29. Participate in three agency events.
  1. Provides assistance with case look-ups in the Internet.
  2. Provide victim counseling/advocacy for victims of domestic violence or sexual assault as needed or requested.
  3. Abide by the confidentiality of CAV with regards to clients and work.
  4. Other responsibilities as assigned by Client Systems Manager and Executive Director.



High School Diploma/GED and any combination of education and training with the target population or two (2) years relevant experience in a human service related field; and must be 18 years of age or older. Must have forty (40) hours provider specific crisis intervention training; and a minimum of twenty (20) hours ongoing training per year related to target population, may include NMCADV, CSVANW, VOCA, or VAWA training.

CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.


See www.taoscav.org or call 575-758-8082 for application & full job description.

Mail or drop off resume & app w/references to 945 Salazar Road, Taos, NM 87571.

CAV is an Equal Opportunity Employer.


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