OVC Trainers present: Providing Culturally Competent Services to Victims of Crime


The New Mexico Coalition Against Domestic Violence in collaboration with
the Office for Victims of Crime: Training and Technical Assistance Center presents:

Providing Culturally Competent Services to Victims of Crime

This training is sponsored by the New Mexico Coalition Against Domestic Violence and funded, in part, by a grant from the Children, Youth and Families Department Domestic Violence Unit.

What is it?
Cultural competence is an asset in any professional pursuit, and it is a core requirement in the field of victim assistance because crime can happen to anyone in any neighborhood. This interactive, 3-day training addresses cultural barriers such as stereotyping, value differences, communication styles, and language and interpreter bias, and how they impede effective service delivery to victims of crime from diverse populations. The training is designed for victim advocates as well as law enforcement officers and administrators, prosecutors, and other professionals who work with victims of crime. You will participate in simulations/skits, interactive activities, independent self-assessments and case studies to brainstorm and develop strategies to overcome cultural barriers in your own workplace. As a result of this training, you will be able to:

  • Recognize and overcome a variety of cultural barriers to effective service delivery.
  • Reduce problems that can arise when using language interpreters.
  • Give feedback to others who engage in culturally inappropriate speech and actions.
  • Envision a culturally competent victim services program.

Who should come?
NMCADV is inviting professionals who work with victims of domestic violence or sexual assault.  Victim advocates, law enforcement, court personnel, health care providers, social workers, mental health providers, and educators are all eligible to attend.


marjory bancroft Marjory Bancroft, M.A. is an international leader in the development of training programs for community interpreting and cultural competence. After teaching translation, English, and French for universities in Quebec and Jordan, two immigrant schools in Montreal, and the Canadian Embassy in Washington, D.C., she spent several years interpreting, translating, providing cultural competence training, and directing a language bank of 200 interpreters and translators. Since 2001 she has directed Cross-Cultural Communications (CCC), a national training agency devoted exclusively to training, technical assistance, and consulting for cultural competence and community interpreting. She has developed four train-the-trainer programs in cultural competence for federal and state government agencies and a national language company, in addition to interpreting train-the-trainer curricula. CCC licenses trainers across the U.S. and in other countries.  Ms. Bancroft is also the volunteer Executive Director of THE VOICE OF LOVE, a national, all-volunteer project that supports interpreting for survivors of torture, trauma, and sexual violence. The author of numerous publications, she speaks widely at conferences across the U.S. and abroad. Ms. Bancroft sits on several international committees and was recently nominated as the World Project Leader for a new ISO interpreting standard. She has lived in eight countries, speaks five languages, and holds a B.A. and M.A. in French linguistics from Quebec City as well as advanced language certificates from Spain, Germany, and Jordan.

kimber nicoletti Kimber J. Nicoletti, M.S.W., Director and Founder of Multicultural Efforts to end Sexual Assault (MESA) at Purdue University, has been an advocate for Latina, migrant farm worker, and multicultural communities for more than 20 years. Ms. Nicoletti works at the national, state, and local level engaging communities and organizations in the use of culturally relevant models for promoting healing, healthy relationships, and preventing violence. Ms. Nicoletti is a co-author on several fotonovelas and guidebooks on sexual violence prevention in farm worker communities. As a clinician and a prevention practitioner, she has developed a successful model of violence prevention for the migrant farm worker and Latinao immigrant communities. In 2007, she created Mujeres del Movimiento, a national resource and support group for Latina women who work in violence prevention. Ms. Nicoletti brings a high level of energy and enthusiasm to her work and is skilled at using an arts-based approach for engaging communities. Her experiences as a survivor of domestic and sexual violence and as a bilingual therapist provide her with insight into barriers and challenges in creating culturally relevant services. Ms. Nicoletti has worked as a consultant with many organizations including Centers for Disease Control and Prevention, OVW, Praxis International, National Sexual Violence Resource Center, Southern Poverty Law Center, California Rural Legal Assistance, and the U.S. Department of the Army. She served as chair for the Advisory Council of the National Sexual Violence Resource Center and as president of the Purdue Latino Faculty and Staff Association for 5 years and currently serves as the President Emeritus. She is advisor to several student organizations. Ms. Nicoletti received the 2013 Woman of Distinction award from the YWCA. Ms. Nicoletti, who has 11 years of experience in prevention work, received her M.S.W. from Indiana University in 1998 and her B.A. in sociology from Purdue University in 1996.

Dates: July 10-12, 2013

Day 1: Registration 8 a.m. - 9 a.m.   Training 9 a.m. - 4:30 p.m.
Day 2: 9 a.m. - 4:30 p.m.
Day 3: 9 a.m. - 12:00 p.m

Final Agenda

Location: Albuquerque, NM

Sheraton Albuquerque Airport
2910 Yale Blvd. SE

Room Reservations:
We have reserved a block of rooms at the group rate of $81 per night at the Sheraton.  Room block cut off date is 6/26.  After that date, we suggest finding a room near the airport on Priceline!

Please call (505) 843-7000 to make reservations and mention the "Office for Victims of Crime" training to get this rate.

CYFD Contractors: $75
Non CYFD COntractors: $125

Continuing Education Units:
Social workers:
15.25 hours of Cultural CEU's from NM-National Association of Social Workers has been approved.  You must attend all 3 days and submit an evaluation.

1.5 CEU'S will be offered from the International Association of Continuing Education and Training (IACET)

To receive CEUs from IACET for this training, you must:

  • Attend at least 95 percent of the training.
  • Complete the pre-assignment, if applicable.
  • Participate in all training learning activities and complete specific worksheets.
  • Complete the training evaluations.
  • Complete the pre-assessment and correctly answer at least 70 percent of the post-assessment questions.


All attendees will receive a certificate for 16 hours of advanced training through CYFD. 

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For more information or questions please email Alisha Chavez at alishac@nmcadv.org

Please note registration space is limited.
Registration Deadline July 5th.

We are sorry but registration for this event is now closed.

Please contact us if you would like to know if spaces are still available.